This installation can be accessed through the "My ESRI" portal. You are undoubtedly paying for maintenance, may as well take advantage of it! If it does list that version number, then it is time to call ESRI Support and have them do a desktop sharing to help figure out the problem. What version do you have listed there? If it is not 10.2.2 also, then you need to ensure you have all of your software installed to the 10.2.2 level. Just as a final check, open up ArcMap and go to the About Arcmap item under the Help menu. Installing the Data Interoperability Extension You should then be able to go into Extensions in the Customize directory and activate the Data Interoperability extension.įor future reference, here is the help documentation for installing the Data Interoperability extension from Esri:.
It should be located on the ESRI installation media, whether that is the physical DVD, or the ISO file. You need to run the separate installer for the ESRI Data Interop extension.
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